A Maturity Model: Does It Provide a Path for Online Course Design?

Charlotte Neuhauser
Madonna University


Maturity models are successfully used by organizations attempting to improve their processes, products, and delivery. As more faculty include online course design and teaching, a maturity model of online course design may serve as a tool in planning and assessing their courses for improvement based on best practices. This article presents such a maturity model.

About the Author(s)...

Charlotte Neuhauser is professor of management in the School of Business at Madonna University. She served as Dean of the School of Business until her retirement from that position on her 20th anniversary to teach online and conduct research. She holds a Bachelor of Arts degree in psychology from DePauw University and master's and Ph.D. degrees from Wayne State University. She also is certified as a Project Management Professional (PMP) by the Project Management Institute. Her research interests include leadership in women and online teaching and learning. She can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it..

Go to top