Current Practices and Needs Assessment of Instructors in an Online Masters Degree in Education for Healthcare Professionals: A First Step to the Development of Quality Standards

Kadriye O. Lewis
Raymond C. Baker
University of Cincinnati College of Medicine

Denise H. Britigan
Walden University

Abstract

Instructional quality of online delivery is still a common concern. Quality assurance requires a comprehensive framework of several perspectives of learners’ and instructors’ needs including critical analysis of their teaching and learning practices with the course technology platform. Using online surveys and semi-structured interviews with 10 instructors and 29 students, this case study investigated current instructional practice, needs, and achievements of the instructors and students in an Online Masters Program for Healthcare Professionals. Although the findings indicated little real concern about the program quality, a majority of our instructors and students still believed that initiating specific course design and teaching standards in our program would maximize instructors’ and students’ performance in our future courses. The process we followed in this study encouraged a helpful dialogue about program expectations, including training expectations of instructors and course design/development and teaching standards (best practices) for the online master’s program. We became more conscious that applying standards successfully requires more support from the instructors.


About the Author(s)...

Kadriye O. Lewis, Ed.D is Associate Professor of Pediatrics in the Department of Pediatrics, University of Cincinnati College of Medicine, Cincinnati, Ohio. Her research interests include web-based learning, technology in education and medical education. She can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..

Raymond C. Baker, MD, MEd is Professor Emeritus of Pediatrics in the Department of Pediatrics, University of Cincinnati College of Medicine, Cincinnati, Ohio. His research interests are pediatric resident education in general pediatrics, educator development, and distance education. He can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it..

Denise H. Britigan, Ph.D., M.A., CHES is a Contributing Faculty member at Walden University, College of Health Sciences, Minneapolis, Minnesota. She is a librarian and a certified health education specialist. Her research interests include health communication, health literacy, and consumer health. She can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it..

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